Frequently Asked Questions

WHAT IF I WANT SOMETHING I DON'T SEE ON THE MENU FOR MY SPECIAL DAY?

Just ask - we'll be glad to create your vision with a custom menu!

HOW LONG DO YOU STAY? HOW LONG DO YOU NEED FOR SETUP?

We generally arrive 2 hours before your event; On average, we are on-property from 3-4 hours.

DO YOU PRE-SET ITEMS ON THE TABLES?

Disposable plates, silverware, and napkins are available on the buffet; as well as cups for beverages. We'll be happy to assist in the setup of place settings on the dining tables for an additional fee.

I NEED MORE THAN FOOD FOR MY EVENT. WHAT ELSE CAN YOU OFFER?

Our team will be more than happy to assist in the complete planning of your event. From invitation design to a custom menu and signature drink. You can relax knowing that we have you covered.

WHAT ABOUT LABOR, STAFF, AND CLEANUP?

All setup, staff and labor fees are separate from the food cost. We will require 1 server for every 25 guests for optimal service. Each server is available at a rate of $25.00/hour per server with a minimum of 4 hours of service.

IS THERE A DELIVERY CHARGE?

Our standard Delivery fee is $175.00. An additional travel surcharge may apply for longer distances.

DO YOU CUT AND SERVE THE CAKE?

Yes, this is an optional addition of $5 per person, which includes clear acrylic plates & forks.

DO YOU CHARGE A SERVICE FEE? IF SO, HOW MUCH?

Yes, depending on your event type, location and requirements, it may be up to 15%.

WHAT IS A SERVICE FEE?

It is a fee added to the catering invoice intended to cover everything for the event production; from administrative time spent on your event, to consumables, equipment maintenance, etc. It is not gratuity.

WHAT ABOUT GRATUITY?

We do not add gratuity to our invoices. It is not required; though always appreciated, and is entirely at your discretion.

CAN I PUT A DATE ON HOLD WHILE I'M DECIDING?

Yes, we will reserve any date with a minimum non-refundable deposit of $250.00. The deposit is applied to your final invoice.

DO YOU TRAVEL OUTSIDE OF HOUSTON AND/OR TEXAS?

Yes! We will travel to any location with advance notice.

WHEN DO YOU NEED MY GUEST COUNT NUMBERS?

To best suit your needs we would like to have your count at the time the final invoice is returned with your signature.

DO YOU HAVE A CONTRACT?

Yes, we will make some preliminary selections with you so that you will have a good estimate of cost. We'll also send over an invoice for your signature after your selections have been finalized.

WHAT KIND OF PAYMENTS DO YOU ACCEPT?

We accept Checks, Money Orders, Cashier's Checks, & PayPal.

DO YOU OFFER PAYMENT PLANS?

Yes, we have many flexible options to suit your needs.

WILL YOU CONSULT WITH ME AND HELP ME CREATE A MENU?

Yes! There is a consultation fee of $125.00 for a 1 hour consultation. This fee is non-refundable and will be applied to your final invoice. We also recommend visiting our social media sites for inspiration!